Orders & Shipping

  • How much will it cost to ship my order?

    > Shipping price varies depending on the customer’s location. Please take note of the applicable shipping fee when you place your order.

  • What shipping method is used?

    > We uses FEDEX/UPS / DHL for most deliveries, Free shipping by ePacket

    Please note that although we do ship worldwide, some orders are subject to additional customs inspections or duties upon delivery.

    For any such case, our customer care department will make immediate contact to assist you..

  • How long will my order take to ship??

    > Once your order is placed, it will be shipped within 1 working day.

    >Shippiny by DHL,UPS,Or Fedex , The delivery will generally take 5 to 8 working days, depending on location.

    If the goods shipping by ePacket, The delivery time is 7-15 days for USA,  15-30 days for anothers country

    You can always check the status of your order by logging in to your account.

    If you need us to help you  check tracking recod , could you send your order ID to sales@tt-j.com

  • Can I cancel my order once it has been placed?

    > Unfortunately, we are not able to an cancel an order if it has already been shipped.

    However, you can return the package to us after it has been received.

    It should be returned to us unopened within 14 days.

    Please include your name, order number and reason for return on the package or box.

    and You need pay return shipping cost too

  • How much sales tax will I need to pay?

    > Prices on tt-j.com not include VAT for all deliveries to countries.

    the customer is responsible for the payment of any eventual VAT or GST as required by each country’s regulations

  • Will I have to pay any custom or duty fees on my order?

    > Please be aware that orders made outside the EU, or the USA may be subject to additional import tax and duty once the order reaches its designated country. As Smart Sonic + has no control over these charges, you must bear the cost of any additional import taxes and duty fees.

  • Which payment methods do you accept?

    > We accepts the following forms of payment for online purchases:

    Until now only accept Paypal

    When you check out , it will show pay it throught of paypal

By |2020-06-04T09:42:19+00:00December 11th, 2018|0 Comments

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